Easy return policy

At NK STORES we want you to shop with confidence. The points below summarise how returns and exchanges work. You can replace this entire text in the admin panel at any time.

Eligibility

• Return requests should be made within 7 days of delivery (unless a different period was stated when you purchased).
• Items should be unused, in original packaging, with tags intact where applicable.
• Please have your order number or proof of purchase ready.

Items that may not be returnable

• Hygiene-related products once opened, except where faulty.
• Items marked as final sale or clearance, if stated at purchase.

How to request a return or exchange

Contact us by email at nkstores.ceo@gmail.com or use the phone number shown on your order. Include your order number, the item(s), and the reason for the return.

Refunds

After we receive and inspect the returned item(s), approved refunds are processed according to your original payment method. Processing time may vary.

Shipping for returns

Unless the item is faulty or we sent the wrong product, return shipping may be your responsibility. We will confirm the process when you contact us.